We are hosting a Meet Our Instructors night TONIGHT! We would LOVE your VOTE in Best of the Westshore! Closed this Saturday. Crafters Garage Sale.
A few updates:
FACEBOOK: This is where we have been posting updates before we can get an email out. (Opps, I’ll admit it, I am very bad at sending emails….but thank you to everyone on Facebook who have kept me busy! Without that support, we wouldn’t have made it through the pandemic.). If you can get connected on Facebook, you will receive more updates and any changes that come up. Make sure to like and follow us on FACEBOOK!
APPOINTMENTS:Now that we have a NEW STORE, there will be set hours. No need to book appointments!
PAYMENTS:We still accept MasterCard, VISA, American Express, Debit (tap and chip), as well as cash and e-transfers.
Thank you for your business! Our family very much appreciates it.
Sincerely, Stacey and family
***remember to click the “view entire message” if it appears….as there is still more to our newsletter!
Please join us TONIGHT Thursday, August 25th
anytime between 6-8:30pm
for
Address: #103-847 Goldstream Ave
(between Peatt Rd & Jacklin Rd and right behind Tim Horton)
We would love for you to stop by the store any time between 6-8:30pm to meet our instructors. Each instructor will have a table set up showcasing their work (some current and some showcasing their talent from previous projects). They will also have upcoming classes on display and anyone attending will have the first opportunity to register. We will also be doing PRIZE DRAWS too!
This is such a great evening to get to know our instructors and check out their creative projects!
We would LOVE your vote!
I was told there was only about 1 week left to VOTE! …but the site says Sept 9th. Always better to get your get your vote in sooner than it being too late. Plus, you will be entered in the draw!
We are listed under the category NEW RETAIL BUSINESS (as we opened in the Westshore in the last 3 years….actually we have only been open since May 2022!)
Please do consider voting for us…and help us get better known in the Westshore! (share with your family and friends too!) In order for your vote to count, you must vote for at least 10 different businesses…so different categories. By voting, you will even be entered to win $200 in Gift Cards.
Click HERE for the link to Scrapbook Essentials BC in the Best of the Westshore!
Thank you!
Stacey and the Scrapbook Essentials BC team!
The store will be closed this Saturday, August 27th as our family will be gathering to celebrate the Life of Keith’s dad.
The store will reopen on Sunday from noon-4pm.
We will once again be hosting the very popular Crafter’s Garage Sale. Mark your calendars for Sunday, September 18th from noon-4pm. We will be handing out the details tonight at our Meet Our Instructors evening. But we will post the details after tonight. Gather your crafting goodies and get them ready to put in this AMAZING sale!!!
Address: #103-847 Goldstream Ave (between Peatt Rd & Jacklin Rd and right behind Tim Horton)
We would love for you to stop by the store any time between 6-8:30pm to meet our instructors. Each instructor will have a table set up showcasing their work (some current and some showcasing their talent from previous projects). They will also have upcoming classes on display and anyone attending will have the first opportunity to register. We will also be doing PRIZE DRAWS too!
We would LOVE your vote! But there is only about 1 week left to VOTE!
We are listed under the category
NEW RETAIL BUSINESS (as we opened in the Westshore in the last 3 years….actually we have only been open since May 2022!)
Please do consider voting for us…and help us get better known in the Westshore! (share with your family and friends too!) In order for your vote to count, you must vote for at least 10 different businesses…so different categories. By voting, you will even be entered to win $200 in Gift Cards.
Click HERE for the link to Scrapbook Essentials BC in the Best of the Westshore!
Thank you! Stacey and the Scrapbook Essentials BC team!
A few updates:
FACEBOOK: This is where we have been posting updates before we can get an email out. (Opps, I’ll admit it, I am very bad at sending emails….but thank you to everyone on Facebook who have kept me busy! Without that support, we wouldn’t have made it through the pandemic.). If you can get connected on Facebook, you will receive more updates and any changes that come up. Make sure to like and follow us on FACEBOOK!
APPOINTMENTS: Now that we have a NEW STORE, there will be set hours. No need to book appointments!
PAYMENTS: We still accept MasterCard, VISA, American Express, Debit (tap and chip), as well as cash and e-transfers.
Thank you for your business! Our family very much appreciates it.
Sincerely, Stacey and family
***remember to click the “view entire message” if it appears….as there is still more to our newsletter!
*extended hours during crop dates and most class evenings!
Store address: #103-847 Goldstream Ave Langford, BC. V9B 2X8 778-533-4290
Triple Folio & Holder class
Join Deb and learn how to create 3 Folios as well as a holder to store them in.
You can choose between the ‘girl’ or ‘boy’ birthday themed kit. (Pictured are both of the kits, you will received everything you see and MORE!). The folios and holder can be embellished further with the many extra products in your kit.
You will receive pattern paper, sticker sheet, ephemera pack, cardstock, ribbon, magnets, coordinating stamp set and die set with this class as well as the chipboard pieces to create the holder!
Please bring the following to class:
*paper trimmer
*liquid adhesive
*foam dimensionals
*double-sided tape (Sookwang)
*corner rounder punch
*scoreboard & score tool.
Time: 10-4
Cost: $60 + gst. (Value of the kit is over $80!)
Instructor: Deb
RSVP: 778-533-4290
Location: 103-847 Goldstream Ave
Fun Fold Cards #3
Journey down the rabbit hole and join Lorna while she teaches you step by step how to create these cool ‘floating’ cards! While you create a fun element for these cards with a tiny tag that says ‘drink me’….please don’t do that. Of course the Alice in Wonderland theme for these cards just had to have an element of fun added to them along with tiny clay playing cards too! These cards are sure to get a wow when people see them ‘floating’ when displayed on a shelf or mantle.
Class date: Tuesday, July 26th Time: 6-9pm Cost: $20 + gst Instructor: Lorna RSVP: 778-533-4290
Please bring to class the following:
*paper trimmer
*fussy cut scissors
*scoreboard & score tool
*adhesive of choice (double-sided tape or liquid adhesive)
Join Lucille as she instructs you to create not 1 BUT 2 Bare Mini Albums!
There was an interest in her last class on a basic album that she showed, so she has included that in this class as a bonus! You will also create a second mini album with multiple pockets and waterfall features. These are fantastic classes to help build your mini album repertoire.
Class date: Wednesday, July 27th
Time: 6-9pm
Cost: $30 + gst
Instructor: Lucille
RSVP: 778-533-4290
2nd class date offering: Thursday, July 28th
Time: 12:30-3:30
Please bring to class the following:
*paper trimmer
*scoreboard & score tool
*liquid adhesive
*Sookwang (double-sided adhesive)
*corner rounder
*scissors
*centering ruler (we do have some in stock!)
Join us at the store for a Crop Weekend!
A time set aside for you to work on your projects while spending time with like-minded creative friends.
10am-10pm each day (or any time in between!)
Join us for 1 day at $20 + gst /day.
Join us for the 2 days at $20 + gst /day and receive $5 off your purchase.
Register by calling 778-533-4290 or stopping by the store
UPCOMING CROP DATES
July 30th & 31st
Aug 27th & 28th
Our Holiday Motifs Card kits have arrived!
Please note that the Class Date is now Aug 12th due to a shipping issue(kits arrived later than expected).
The class is a virtual class held on a Private Facebook page for the attendees only. The page will be available for you to rewatch over and over! So, even if Aug 12th does not work for you, no worries. You can go back and rewatch, pause the video and start it again! Sometimes, this is beneficial for most people.
I have a limited quantity of kits. Plus, I only brought in a few of the Bonus add-on kit.
*I am also going to have our own Private Facebook page for my attendees only. It will be a page where you can all share projects you make and I will also post projects using this kit. This ensures we will always have access to these ideas!
Scrapbook Essentials BC is excited to be a part of the “Magic of Christmas is in the AIR”
bundle in collaboration with Echo Park and AIR (Alliance of Independent Retailers) member stores. Exclusive projects and ideas will be shared by participating stores (29 and counting) … all for your holiday crafting inspiration.
This fun bundle, with everything shown above,
is full of NEW products and includes exclusive access to a Private Facebook Group.
Over $90 in product and the value of the 29+ projects (with instructions) that will be created by the participating stores is priceless! (Yes, one of the projects will be designed and taught by Stacey).
Special Bundle Price is $72 + tax ($80.64 total)
The Magic of Christmas bundle includes:
– 12×12 Collection Kit
– 12×12 Coordinating Solids Pack
– 6×6 Paper Pad
– Ephemera Pack
– Enamel Dots
– Chipboard Pack
-Blizzard Magic Stencil
– Merry Christmas Trees Die Set
There will also be 2 – Prize Packages.
If you share your own projects using the Magic of Christmas AIR bundle on the private group page, you will then be entered in 2 random drawings for prizes!
Be sure to order your bundle now, as we have a limited number of bundles! Last year’s bundle program was a sell out.
As a reminder, you are getting a bundle valued over $90 for $72 + tax (totals $80.64)….PLUS all of the amazing project ideas with step by step instructions from each of the retailers participating! Such great value.
FACEBOOK:This is where we have been posting updates before we can get an email out. (Opps, I’ll admit it, I am very bad at sending emails….but thank you to everyone on Facebook, you helped us make it through the pandemic!). If you can get connected on Facebook, you will receive more updates and any changes that come up. Make sure to like and follow us onFACEBOOK!
APPOINTMENTS:Now that we have a NEW STORE, there will be set hours. No need to book appointments!
PAYMENTS: We still accept MasterCard, VISA, American Express, Debit (tap and chip), as well as cash and e-transfers.
Thank you for your business! Our family very much appreciates it.
Sincerely, Stacey and family
***remember to click the “view entire message” if it appears….as there is still more to our newsletter!
We have a NEW WEBSITE!
The new address is www.scrapbookessentialsbc.ca and we now have an on-line store. Please SHARE!
The on-line store is practically completed. Most items that we have are now in the online store…..(of course, there are still the odd items that are not in there as well as cardstock).
Some Community CROPS have started up again!
OUR OWN CROPS:
VIRTUAL: We have now hosted 3 Virtual retreats plus extra EVENTS via ZOOM….be on the lookout for details for future virtual retreats!
IN-PERSON:We WILL be hosting our own in-person crops!
They will be held at our NEW STORE!
Watch your inbox and our Facebook posts for updates!
The Pender Island crops have started back up once again at the Legion. I am so thrilled to be attending with a mini store!
About the Pender Island crop: We are open to all types of arts, crafts and scrapbooking. Our group ranges from knitters and quilters to scrapbooking. Come check us out! Please bring a lunch. Location: 1344 Mackinnon Road, Royal Canadian Legion Branch #239. To register, please join the Pender Island Scrapbooking Society Divas FACEBOOK page. You will then be able to message them to register.
St. Andrew’s Crop in Sidney: For more info or to get on the list to be informed of any future crops with them, please contact:
Janice Varge at 250-656-4532 or deedoggyjan@gmail.com
Girl Guide Crops: Will update once I hear from them.
VIRTUAL CLASSES:
Spaces are limited (due to product availability)
Classes that are held on-line “VIRTUALLY” are done via ZOOM
Your spot is only held once payment is received
Kits for the virtual classes are NOT RETURNABLE
We initially had been doing our classes through separate FACEBOOK pages, however, we have now started to hold classes via ZOOM. Classes are not guaranteed to be recorded, but we are looking into storage space to be able to do so.
If you take a class via ZOOM with us, you will be able to ask questions during the classes and SEE & talk to us from the comfort of your own home!
Classes are once again being held in-person at our NEW location!
Class Registration/Cancellation/Refund and Product Order Policies
UPDATE July 19, 2022
Special note about class sign-ups:
If you ask to be put on the list for a class, your name will go on the Interest/waitlist first.
Your spot is confirmed once payment for the class is received.
If you wait to pay, you will only be confirmed a spot if there is one available.
Thank you for your understanding.
Class Registration/Cancellation Policy
As seating is limited and the Instructor requires time to prepare, for all classes, pre-registration is required.
All class fees must be paid in full at the time of registration.
You may register in person (this is our preferred method – Visa, MasterCard, cash or Debit), by etransfer, or by phone ONLY when unable to stop by the store (778-533-4290) using Visa or MasterCard.
Children 12-15 years old may attend any class, provided their fee is paid and they are accompanied by an adult taking the class.
Class fees are non-refundable (see refund policy below).
Ages 16 and over may attend any class as an adult.
We reserve the right to cancel a class if less than 4 participants are registered. A full refund or credit towards another class will be given if WE have to cancel a class.
Class REFUND POLICY:
Classes held in collaboration with other stores or special guest designers are NON-REFUNDABLE for any reason.
Classes taught by myself only or our own store instructors: *With 5 days notice, you will be issued a store credit in the event you need to cancel.
No credit will be issued with less than 5 days notice due to teacher class/product preparation time for class; however, you may still pick up your class kit anytime after the class date. Class instructions are not always available, but pictures of the class project are generally available.
A full refund or credit towards another class will be given if WE have to cancel a class.
We thank you in advance for your understanding and co-operation.
YES, as always, we do take product requests. Product Order Policy
Can’t seem to find what you want? We can usually special order it in for you!
All Special orders are required to be paid in full. Pre-requested/Pre-ordered products are considered Special orders and therefore, come under this policy.
If you decide to cancel your special order, 25% of your order total will be kept as a restocking fee to cover expenses (included but not limited to duty, shipping, exchange rate).
If the item has not left the supplier, there are no re-stocking fees because we have not been charged duty & shipping etc – in this case, we can refund your order in full without any problems.
If the item has been shipped or is here, we will have to retain 25% as indicated above.
There have been many manufacturing delays/shipping delays due to COVID. These are out of our control. For pre-orders requested through products that we highlight for preorder, No refund is given when those items experience delays out of our control. We have to pay for products upfront in order to get them ordered.
We thank you in advance for your understanding and co-operation.
Join us on May 7th for our GRAND OPENING of our NEW store location! Come out to say hi, see our new store: Specials & prizes too!
Please join us this Saturday, May 7th for
Scrapbook Essentials BC’s GRAND OPENING of our NEW STORE location!
Address: #103-847 Goldstream Ave (between Peatt Rd & Jacklin Rd and right behind Tim Horton) Time: 10am-6pm
We would love for you to celebrate with us in the opening of our NEW STORE location! There will be Specials and Prizes too!
A few updates:
FACEBOOK: This is where we have been posting updates before we can get an email out. (Opps, I’ll admit it, I am very bad at sending emails….but thank you to everyone on Facebook who have kept me busy! Without that support, we wouldn’t have made it through the pandemic up to this date). If you can get connected on Facebook, you will receive more updates and any changes that come up. Make sure to like and follow us on FACEBOOK!
APPOINTMENTS: Now that we have a NEW STORE, there will be set hours. No need to book appointments!
PAYMENTS: We still accept MasterCard, VISA, American Express, Debit (tap and chip), as well as cash and e-transfers.
Thank you for your business! Our family very much appreciates it.
Sincerely, Stacey and family
***remember to click the “view entire message” if it appears….as there is still more to our newsletter!
We have a NEW WEBSITE!
The new address is www.scrapbookessentialsbc.ca and we now have an on-line store. Please SHARE! The on-line store is practically completed. Most items that we have are now in the online store…..(of course, there are still the odd items that are not in there as well as cardstock).
Some Community CROPS have started up again!
OUR OWN CROPS:
VIRTUAL: We have now hosted 3 Virtual retreats plus extra EVENTS via ZOOM….be on the lookout for details for future virtual retreats!
IN-PERSON:We WILL be hosting our own in-person crops! They will be held at our NEW STORE!
Watch your inbox and our Facebook posts for updates!
The Pender Island crops have started back up once again at the Legion. I am so thrilled to be attending with a mini store! About the Pender Island crop: We are open to all types of arts, crafts and scrapbooking. Our group ranges from knitters and quilters to scrapbooking. Come check us out! Please bring a lunch. Location: 1344 Mackinnon Road, Royal Canadian Legion Branch #239. To register, please join the Pender Island Scrapbooking Society Divas FACEBOOK page. You will then be able to message them to register.
St. Andrew’s Crop in Sidney: For more info or to get on the list to be informed of any future crops with them, please contact: Janice Varge at 250-656-4532 or deedoggyjan@gmail.com
Girl Guide Crops: Will update once I hear from them.
VIRTUAL CLASSES:
Spaces are limited (due to product availability)
Classes that are held on-line “VIRTUALLY” are done via ZOOM
Your spot is only held once payment is received
Kits for the virtual classes are NOT RETURNABLE
We initially had been doing our classes through separate FACEBOOK pages, however, we have now started to hold classes via ZOOM. Classes are not guaranteed to be recorded, but we are looking into storage space to be able to do so.
If you take a class via ZOOM with us, you will be able to ask questions during the classes and SEE & talk to us from the comfort of your own home!
Classes will once again be held in person at our NEW location!
Class Registration/Cancellation/Refund and Product Order Policies
UPDATE May 4, 2022 Special note about class sign-ups:
If you ask to be put on the list for a class, your name will go on the Interest/waitlist first.
Your spot is confirmed once payment for the class is received.
If you wait to pay, you will only be confirmed a spot if there is one available.
Thank you for your understanding.
Class Registration/Cancellation Policy
As seating is limited and the Instructor requires time to prepare, for all classes, pre-registration is required.
All class fees must be paid in full at the time of registration.
You may register in person (this is our preferred method – Visa, MasterCard, cash or Debit Tap), or by phone ONLY when unable to stop by the store (778-533-4290) using Visa or MasterCard.
Children 12-15 years old may attend any class, provided their fee is paid and they are accompanied by an adult taking the class.
Class fees are non-refundable (see refund policy below).
Ages 16 and over may attend any class as an adult.
We reserve the right to cancel a class if less than 4 participants are registered. A full refund or credit towards another class will be given if WE have to cancel a class.
Class REFUND POLICY:
Classes held in collaboration with other stores or special guest designers are NON-REFUNDABLE for any reason.
Classes taught by myself only or our own store instructors: *With 5 days notice, you will be issued a store credit in the event you need to cancel.
No credit will be issued with less than 5 days notice due to teacher class/product preparation time for class; however, you may still pick up your class kit anytime after the class date. Class instructions are not always available, but pictures of the class project are generally available.
A full refund or credit towards another class will be given if WE have to cancel a class.
We thank you in advance for your understanding and co-operation.
YES, as always, we do take product requests. Product Order Policy
Can’t seem to find what you want? We can usually special order it in for you!
All Special orders are required to be paid in full. Pre-requested/Pre-ordered products are considered Special orders and therefore, come under this policy.
If you decide to cancel your special order, 25% of your order total will be kept as a restocking fee to cover expenses (included but not limited to duty, shipping, exchange rate).
If the item has not left the supplier, there are no re-stocking fees because we have not been charged duty & shipping etc – in this case, we can refund your order in full without any problems.
If the item has been shipped or is here, we will have to retain 25% as indicated above.
There have been many manufacturing delays/shipping delays due to COVID. These are out of our control. For pre-orders requested through products that we highlight for preorder, No refund is given when those items experience delays out of our control. We have to pay for products upfront in order to get them ordered.
We thank you in advance for your understanding and co-operation.
Join us for the Scrapbook Essentials BC Great Easter Egg Hunt. Prizes, Surprises and more!
Please join us this Saturday, April 9th for
Scrapbook Essentials BC’s
Great Easter Egg Hunt!
We have been working on something pretty special! Well, maybe quite BIG!
The Easter Egg Hunt starts out at 3730 Grange Road where you will pick up your first CLUE! You can pick up your clue between 10-10:30am. This clue will take you to your next destination where someone else is waiting with the next clue (I think they will have bunny ears on!). Only 3 clues to pick up before you get to your final destination….hmm, some chocolate might be involved too just to keep you going! We are not going to send you on a wild goose chase, but it will be about 15 kms…so you will need to travel a little bit but not too far!
We can’t wait for you to reach your final destination!
*Please note, that partaking in this is totally optional and we are not responsible for any unforeseen occurrence that might occur while partaking in the hunt. Please take care while traveling from destination to destination. But each stop has a parking lot!
Stacey and the Easter Egg Hunt team!
A few updates:
FACEBOOK:This is where we have been posting updates before we can get an email out. (Opps, I’ll admit it, I am very bad at sending emails….but thank you to everyone on Facebook who have kept me busy! Without that support, we wouldn’t have made it through the pandemic up to this date). If you can get connected on Facebook, you will receive more updates and any changes that come up. Make sure to like and follow us onFACEBOOK!
APPOINTMENTS:We will continue to monitor the COVID stats and regulations to determine if we will post open hours. However, outside of the ‘open hours’ if you would like to book an appointment time, we are happy to do that.
We will also continue with: Blue Shelf pick up of orders (please do indicate if you want your order in the blue shelf)
PAYMENTS:We still accept MasterCard, VISA, American Express, Debit (tap and chip), as well as cash and e-transfers. If needing to use the Square payment system and you are picking up from the blue shelf, please arrange for me to meet you outside.
Thank you for your business! Our family very much appreciates it.
Sincerely, Stacey and family
***remember to click the “view entire message” if it appears….as there is still more to our newsletter!
We have a NEW WEBSITE!
The new address is www.scrapbookessentialsbc.ca and we now have an on-line store. Please SHARE!
The on-line store is practically completed. Most items that we have are now in the online store…..(of course, there are still the odd items that are not in there as well as cardstock).
Some Community CROPS have started up again!
OUR OWN CROPS:
VIRTUAL: We have now hosted 3 Virtual retreats plus extra EVENTS via ZOOM….be on the lookout for details for future virtual retreats!
IN-PERSON:We WILL be hosting our own in-person crops!
We are in the final stage of confirming the dates!
Watch your inbox and our Facebook posts for updates!
The Pender Island crops have started back up once again at the Legion. I am so thrilled to be attending with a mini store!
About the Pender Island crop: We are open to all types of arts, crafts and scrapbooking. Our group ranges from knitters and quilters to scrapbooking. Come check us out! Please bring a lunch. Location: 1344 Mackinnon Road, Royal Canadian Legion Branch #239. To register, please join the Pender Island Scrapbooking Society Divas FACEBOOK page. You will then be able to message them to register.
St. Andrew’s Crop in Sidney: For more info or to get on the list to be informed of any future crops with them, please contact:
Janice Varge at 250-656-4532 or deedoggyjan@gmail.com
Girl Guide Crops: Will update once I hear from them.
VIRTUAL CLASSES:
Spaces are limited (due to product availability)
Classes are held on-line “VIRTUALLY”
Your spot is only held once payment is received
Kits for the virtual classes are NOT RETURNABLE
We initially had been doing our classes through separate FACEBOOK pages, however, we have now started to hold classes via ZOOM. Classes are not guaranteed to be recorded, but we are looking into storage space to be able to do so.
If you take a class via ZOOM with us, you will be able to ask questions during the classes and SEE & talk to us from the comfort of your own home!
For when classes are once again able to be held in person:
Class Registration/Cancellation/Refund and Product Order Policies
UPDATE February 16, 2022
Special note about class sign-ups:
If you ask to be put on the list for a class, your name will go on the Interest/waitlist first.
Your spot is confirmed once payment for the class is received.
If you wait to pay, you will only be confirmed a spot if there is one available.
Thank you for your understanding.
Class Registration/Cancellation Policy
As seating is limited and the Instructor requires time to prepare, for all classes, pre-registration is required.
All class fees must be paid in full at the time of registration.
You may register in person (this is our preferred method – Visa, MasterCard, cash or Debit Tap), or by phone ONLY when unable to stop by the studio (778-533-4290) using Visa or MasterCard.
Children 12-15 years old may attend any class, provided their fee is paid and they are accompanied by an adult taking the class.
Class fees are non-refundable (see refund policy below).
Ages 16 and over may attend any class as an adult.
We reserve the right to cancel a class if less than 4 participants are registered. A full refund or credit towards another class will be given if WE have to cancel a class.
Class REFUND POLICY:
Classes held in collaboration with other stores or special guest designers are NON-REFUNDABLE for any reason.
Classes taught by myself only or our own store instructors: *With 5 days notice, you will be issued a store credit in the event you need to cancel.
No credit will be issued with less than 5 days notice due to teacher class/product preparation time for class; however, you may still pick up your class kit anytime after the class date. Class instructions are not always available, but pictures of the class project are generally available.
A full refund or credit towards another class will be given if WE have to cancel a class.
We thank you in advance for your understanding and co-operation.
YES, we are still taking product requests, even during the Global Pandemic! Product Order Policy
Can’t seem to find what you want? We can usually special order it in for you!
All Special orders are required to be paid in full. Pre-requested/Pre-ordered products are considered Special orders and therefore, come under this policy.
If you decide to cancel your special order, 25% of your order total will be kept as a restocking fee to cover expenses (included but not limited to duty, shipping, exchange rate).
If the item has not left the supplier, there are no re-stocking fees because we have not been charged duty & shipping etc – in this case, we can refund your order in full without any problems.
If the item has been shipped or is here, we will have to retain 25% as indicated above.
There have been many manufacturing delays/shipping delays due to COVID. These are out of our control. For pre-orders requested through products that we highlight for preorder, No refund is given when those items experience delays out of our control. We have to pay for products upfront in order to get them ordered.
We thank you in advance for your understanding and co-operation.
Unfortunately, not Keith's famous shortbread cookies....
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